Job Title: Front of House Receptionist
Location: Kilcock
Job Type: Full-Time
We’re looking for a warm, organised, and professional Receptionist to become the welcoming face of our busy dental practice in Kilcock. This is a key role where you’ll help create a positive first impression for every patient while keeping the day-to-day operations running smoothly.
If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering excellent service, this could be a great fit.
Patient Experience
- Welcome patients in a friendly and professional manner
- Support check-ins and ensure patients feel comfortable and informed
Appointments & Scheduling
- Manage bookings, cancellations, and confirmations
- Keep the daily schedule running efficiently
Phone & Communication
- Answer calls, handle enquiries, and direct messages appropriately
- Provide clear and helpful information to patients
Administration
- Maintain accurate patient records
- Assist with forms, documentation, and general office tasks
Billing & Insurance
- Support patients with billing queries
- Assist with insurance claims and coverage checks
Front Desk & Organisation
- Keep the reception area clean, organised, and welcoming
- Monitor and restock office supplies and patient materials
Team Support
- Work closely with dentists, hygienists, and clinical staff
- Help ensure a smooth and coordinated patient journey
- Previous experience in a receptionist or administrative role (dental/medical experience is a bonus)
- Strong communication and people skills
- Excellent organisation and multitasking ability
- Confident using computer systems
- A calm, professional approach—even in busy situations
- A friendly, empathetic attitude with patients
- Flexibility for occasional evenings or weekends
- Competitive salary (based on experience)
- Supportive and friendly team environment
- Ongoing training and development opportunities
- A varied and rewarding role where no two days are the same
If you enjoy helping people and want to be part of a welcoming, professional dental team in Kilcock, we’d love to hear from you. Apply today and take the next step in your career.
