Job Title: Accommodation Assistant
Nature of Job: To ensure the efficient and guest focused day to day operations of the department, to the agreed standards in line with guest expectations while ensuring compliance to Health & Safety and Employment Legislation.
Department: Accommodation
Location: Guest Bedrooms and Public Areas
Responsible to: Accommodation Manager
Responsible for:
Main Duties:
To assist in the training of personnel required for the Department.
To ensure personnel you are training are trained to agreed standards.
Ensure all guests receive the 4* standard service expected at all times.
Maintain an efficient regular guest system within the department to ensure guest recognition to encourage a high level of repeat business.
To maintain effective communication with all other departments in particular Reception ensuring high standards at all times.
To operate machinery and care for it as necessary, ensuring adherence to Health & Safety procedures.
Wear relevant uniform and name badge at all times.
Use soap and solvents as directed.
Maintain a high standard of hygiene and grooming.
Deal with house property as per house policy.
Ensure that reasonable care is taken for the Health & Safety of you, other employees, guests and any other persons on the premises.
Carry out fire and accident procedures.
Observe all safety rules and procedures.
Ensure that all materials and equipment are not left in a hazardous state.
Report and, where possible, take action on incidents of accident, fire loss or damage.
Adhere at all times to the highest standard of cleaning and hygiene to the agreed hotel & company standard.
Adhere at all times to the Health & Safety at Work Act.
Observe all company fire regulations and be familiar with emergency procedure.
Inform the Head Housekeeper of any maintenance requirements within the department.
Observe all company rules and regulations.
To carry out any reasonable tasks requested of you by management.
Occasional Duties:
To help out in the Food & Beverage Departments if necessary.
Characteristics and Conditions:
To attend any relevant training courses as requested
Benefits:
- Company events
- Employee assistance program
- Food allowance
- Gym membership
- On-site gym
- On-site parking
- Sick pay
Ability to commute/relocate:
- Carlow, County Carlow: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you authorised to work in Ireland
Experience:
- Similar : 1 year (preferred)
Language:
Work authorisation:
Location:
- Carlow, County Carlow (preferred)
Work Location: In person
