Main Purpose of Job: To ensure the cleanliness of bedrooms, bathrooms and public areas to the standard set by the department.
Main Responsibilities:
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To be responsible for the cleaning of allocated bedrooms, bathrooms and public areas including corridors and cubbies.
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To operate any machinery correctly ensuring adherence to health and safety procedures at all times.
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To be responsible for the daily stocking of all trolleys and caddies.
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To use all cleaning chemicals as directed.
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Where necessary to wear personal protective equipment when cleaning e.g. rubber gloves, masks, eye goggles.
- To adhere to all recycling procedures within the department and the hotel when disposing of all waste.
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Any lost property found is to be returned to the accommodation department.
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To maintain a positive, friendly attitude with both hotel guests and your colleagues.
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To report maintenance issues that arise on a daily basis.
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To be responsible for the routine cleaning of designated areas such as changing rooms and staff canteens when required.
Customer Service:
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Provide efficient and friendly service to guests.
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Adhere to the Mespil Hotel key standards.
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Handle guest requests and complaints professionally.
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Maintain a positive attitude with guests and colleagues.
Health and Safety:
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Comply with hotel health, safety, and environmental procedures.
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Report any hazards, accidents, incidents, and near misses.
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Ensure team adherence to health, safety, and environmental practices.
Presentation and Grooming:
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Wear the correct uniform and name badge.
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Maintain high standards of personal hygiene and grooming.
Other Duties:
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Attend relevant training courses.
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Serve on hotel committees as required.
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Perform other duties as directed by management.
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Assist in other departments as necessary.
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Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.
Working Conditions:
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This role requires flexibility in working hours, including weekends and holidays.
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The position involves standing for extended periods and may require lifting and carrying items.
Benefits:
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Competitive Salary
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Continuous training and development
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Complimentary stays in our sister property
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Employee Recognition Awards
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Social Events calendar
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Additional Days Off for Length of Service
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Uniform provided
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Bike 2 Work Scheme
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Taxsaver Commuter Ticket Scheme
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Refer a Friend Scheme
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Employee Assistance Programme (EAP) for employees and friends & family.
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Pension Scheme
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Health Insurance (Reduced Rates
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Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner.
