Job Title
WSTLAES Programme Administration Support Officer
Reporting To
Waterford Leader Partnership WST LAES Manager
Employer
Waterford LEADER Partnership CLG.
Application Process
To apply, submit your CV and cover letter by 5:00 p.m. on Thursday, 4 June 2026, to: [email protected]. Please put the Job Title in subject line of the email when applying.
Interviews: Will be scheduled for Tuesday, 9 June 2026, in 69 O’Connell Street, Trinity Without, Waterford X91 TX38
Primary Scope of Duties
Purpose of the Role
The Programme Administration Officer provides administrative support to the LAES Manager in the administration of the LAES contract.
The role focuses on ensuring accurate documentation, consistent administrative processes, effective record-keeping and support across the programme.
All service delivery, performance management, compliance, and contractual accountability remain with the LAES Manager. This role provides administrative support.
Salary: The starting salary is €44,552 to €48,058, dependent on relevant experience, with incremental progression in line with approved company pay scales and available budgets.
Employment Conditions
The WSTLAES Programme Administration Support Officer will be required to work 37.5 hours a week; however, a degree of flexibility will be needed to facilitate service delivery.
A minimum probationary period of six months will apply.
This contract period may be extended or reduced, subject to funding availability for each post.
The main employment base will be at the WSTLAES offices, Waterford City and Co Waterford.
Main Duties -
Service Delivery:
Coordinate and maintain administrative records across multiple offices to ensure information is accessible and accurate.
Provide administrative support for job vacancies, job start records, ensuring information is complete and correctly recorded.
Collate and check administrative data for monthly claims and reports. Check figures against source documentation and flag discrepancies to the LAES Manager and support corrective action.
Check Discretionary Fund applications for completeness.
Prepare reports and information requested by the LAES Manager.
Support scheduling, calendars, meeting invitations, and preparation of meeting agendas/minutes. Maintain action logs and follow-up trackers from meetings.
Assist with client onboarding and exit documentation.
Procurement of office utilities and supplies, Discretionary Fund expenditure.
Maintain accurate logs and records for service providers, contracts, renewals, and expiry dates.
Stand in for the LAES Manager when on leave.
Support the administrative processing of data breach documentation and escalate matters to the LAES Manager.
Assist with design, sourcing, creation and distribution of the weekly Jobs Pack, including sourcing job and training information, checking dates, and ensuring content is accurate and up to date. Use Canva for design.
Assist the LAES Manager in arranging participation and set-up at job fairs and related events.
Maintain a simple content log (spreadsheet) to track posting dates and updates for internal reference.
Assist the LAES Manager with preparation for QMark by maintaining administrative trackers and logs for internal monitoring and reporting.
Main Duties -
Sub-Contractor Management:
Act as an administrative liaison between Waterford LEADER Partnership CLG and sub-contracted delivery partners to ensure smooth operational coordination.
Maintain accurate records of sub-contractor referral numbers, performance data, and contractual targets, ensuring alignment with DSP requirements.
Collate and review monthly performance reports from sub-contractors, checking for completeness, accuracy, and consistency with agreed KPIs.
Support the verification of documentation submitted by subcontractors for monthly claims and reconcile figures with internal tracking systems.
Assist in preparing documentation and performance summaries for contract review meetings with subcontractors.
Record minutes and maintain action logs from sub-contractor meetings, ensuring follow-up actions are tracked and closed out.
Assist in reviewing Discretionary Fund activity across sub-contractors to ensure adherence to funding rules and contractual scope.
Escalate any data discrepancies, compliance concerns, or contractual risks to the LAES Manager in a timely manner.
Provide administrative support during audits, inspections, or monitoring visits involving subcontracted partners.
Skills and Knowledge
Knowledge of Employment, Enterprise, and Career Guidance
The principles of employment activation and progression pathways for long-term unemployed individuals.
The importance of accurate documentation in supporting job starts, milestone claims, and compliance reporting.
Common employment supports, training pathways, certifications, and accredited programmes relevant to client progression.
Data protection, confidentiality, and governance requirements within publicly funded programmes.
The administrative processes underpinning job start verification, Discretionary Fund supports, and reporting structures.
Administration Leadership
Promoting consistent administrative standards across all LAES offices to ensure accuracy, compliance, and efficiency.
Acting as a central coordination point for administrative processes, ensuring uniform templates, trackers, and documentation practices are used across the programme.
Providing guidance and support to administrative staff (where applicable) to ensure best practice in record-keeping and data management.
Negotiation
Demonstrate experience in forming and maintaining good working relationships across stakeholders.
Have excellent communication and listening skills.
Capacity to be confidential by nature and a strong influencer.
Core Competencies Required
Minimum Experience
A minimum of three years’ experience in a senior administrative role with responsibility for data accuracy, reporting, and compliance support.
Proven experience supporting management within a contract-based, governance-driven, or regulated programme environment.
Demonstrate capacities in successfully addressing barriers to employment.
Demonstrated experience collating, checking, and validating data for reporting, claims, or funding purposes.
Experience in maintaining structured filing systems and administrative trackers across multiple workstreams or locations.
Strong experience using Microsoft Excel (including formulas and data checking functions) to manage and validate data.
Experience working with confidential information and applying GDPR principles in an administrative setting.
Experience working independently, managing deadlines, and prioritising competing administrative demands.
Minimum Qualifications
A qualification at National Framework of Qualifications (NFQ) Level 7 or higher in Business Administration, Management, Public Administration, Finance, Governance, Community Development, or a related discipline.
Demonstrated evidence of continued professional development relevant to administration, governance, compliance, or programme support.
Strong digital competency, including formal or informal certification/training in Microsoft Office (particularly Excel) or equivalent systems.
A current, full clean driving licence and access to transport, as travel between programme offices is required.
Application Process
To apply, submit your CV and cover letter by 5:00 p.m. on Thursday, 4 June 2026, to: [email protected]. Please put the Job Title in the subject line of the email when applying.
Interviews: Will be scheduled for Tuesday, 9 June 2026, in 69 O’Connell Street, Trinity Without, Waterford X91 TX38
Important Notes
- Applications submitted after the deadline will not be considered.
- Canvassing will result in disqualification.
Pay: €44,552.00-€48,058.00 per year
Application question(s):
- Do you have a current, full, clean driving licence and access to transport, as travel between programme offices is required
Work authorisation:
Work Location: In person
