About Us
Kellys Homevalue is a builder’s providers and DIY store located in the heart of Dublin city. Established in 1946 and part of Homevalue buying group we have a wealth of knowledge in the DIY and construction industry.
Role Objective
Provide a knowledgeable, professional and friendly service to all our customers by matching their expectations with our products and services. The Trade Counter Sales & Operations Specialist serves as the primary point of contact for trade professionals and retail customers alike. This is a "dual function" role that requires a seamless transition between the commercial environment of the sales counter and the operational demands of the warehouse, yard & merchandising. You are responsible for the entire customer journey: from providing technical advice and processing the sale to ensuring the correct materials are picked, packed, and loaded safely.
Knowledge & Experience
- 3 years previous experience working in a builder provider or similar environment is essential.
- Excellent knowledge of building material products
- 3 years previous sales experience essential
- IT Literate (POS and Microsoft)
Responsibilities
- Foster and develop successful working relationships with customers and staff. Understand customer requirements: meet and exceed their expectations
- Advise customers on the best possible solutions.
- Process POS transactions.
- Maximize sales opportunities
- Follow up on quotations
- Maintain a clean and professionally merchandised store and counter area.
- Ensure compliance with sales paperwork.
- Liaise with suppliers to ensure customer expectations are met
- Ensure stock levels are maintained at appropriate levels
- Support management and colleagues promote and optimize company policies and procedures to ensure a superior customer experience.
- Operate a clean, tidy and safe working environment at all times.
- Be security conscious at all times.
- Perform any other reasonable duties necessary or as may be required by the company
Merchendising :
- Merchandise stock in shop with overflow stored in the correct areas.
- Merchandising and stocking store.
- Daily restocking of products in all areas of shop.
- Monitoring, recording, and reporting low stock or stock-outs.
- Monitor floor areas for any potential hazards to customers and staff.
- Maintains store layout, displays and shelves and ensure all products are positioned correctly with corresponding labels.
- Security tagging products.
- Actively safeguard against theft of goods or company property. Promote a security conscious environment.
- Ensure promotional materials are up to date.
Essential Competencies
- Enjoy working as part of a team.
- Excellent interpersonal and customer-facing skills
- Positive "can do" attitude.
- Good written and verbal communication skills.
- Flexible and willing to learn
- Excellent attention to detail.
Contract Type
- Permanent Full-time
- 40- hour week with Monday to Friday with every second Saturday.
- Location: Dublin 3.
Benefits
- Competitive salary
- Store discounts
- Educational assistance
Job Type: Full-time
Pay: €36,000.00-€42,000.00 per year
Benefits:
- Bike to work scheme
- Employee discount
- Store discount
Experience:
- Trade Counter sales in a Builders Providers or DIY store: 2 years (required)
Work authorisation:
Location:
- Dublin, County Dublin (required)
Work Location: In person
