Pat Cohans are seeking a Bar & Restaurant Supervisor to support the General Manager with the efficient running of the venue
The position requires a keen eye for detail to consistently deliver a high standard of service to our valued customers. Applicants should have experience of at least one year in a Senior Staff or Supervisor role. The ability to communicate fluently coupled with excellent customer service, interpersonal skills and a can do approach are essential for the role.
Responsibilities:
- Assist the General Manager in the day-to-day operations of the restaurant and bar and in the future promotion and development of the business.
- Provide leadership that promotes a friendly and welcoming atmosphere for staff and customers.
- Support and Coach the food and beverage team and manage mandatory training & upskilling
- Execute first class customer service where customer concerns and/or complaints are dealt with effectively
- Maximise training and development opportunities for the staff team and ensure compliance with company procedures
- Ensure that food and beverage offerings are of the highest quality, properly prepared, presented and served in a timely manner.
- Assist with the coordination and execution of functions, tour groups etc.
- Manage the online reservation system on shift to maximise restaurant availability.
Requirements:
- A minimum of 1 years experience in a leadership role in a busy Restaurant or Bar environment and a career history showing steady career progression.
- Proven experience of handling customer queries/complaints and delivering first class customer service
- Excellent communication and leadership skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in Microsoft Office, online advertising and and technology in general.
Benefits:
- Competitive salary package
- Meals while on duty
- Support for ongoing formal relevant qualification and upskilling
- Roster pattern that provides a good work/life balance
- Tips
If you are a reliable and motivated individual with an interest in developing your career in a hands-on environment, please forward your updated CV together with a cover note detailing availability for interview
Job Type: Full-time
Job Type: Full-time
Pay: From €16.00 per hour
Work Location: In person
