We require an outgoing & enthusiastic individual to join our team at The Parkavon. Located on Muckross Road, the hotel offers a business mix of domestic leisure, overseas leisure and overseas tour group business.
Previous experience with Hotsoft PMS/Reservations System is a distinct advantage. Full training will be provided, with an immediate start for the successful candidate.
The hotel offers all year employment, closing only December 23/26th. You will report to the Reservations Manager.
Key Duties and Responsibilities
- Extend a warm welcome to our hotel guests.
- Register the guest on arrival, confirm details and process room payment.
- Explain hotel facilities and in-house procedures
- Answer guest queries in a timely & courteous manner.
- Be informed of local amenities, attractions, tours and points of interest & natural beauty in Killarney & Kerry.
- Make and confirm guest reservations online, by phone and in person & update all guest information or changes on Hotsoft.
- Take responsibility for the issue & security of guest room key cards.
- Report maintenance issues.
Requirements:
- Excellent customer service
- Work on your own initiative.
- Great interpersonal skills.
- Good IT skills
- Be able to cope well under pressure.
- Be fully flexible to work various shifts including; early/ late/ weekends/ bank holidays
No Work Permits/Visas - Fluent Spoken & Written English required
Job Type: Part-time
Pay: From €14.20 per hour
Benefits:
- Food allowance
- On-site gym
- On-site parking
Work Location: In person
