Laharts Volkswagen has an immediate opening for a full-time experienced Receptionist. This position is ideally suited to an energetic and highly motivated professional who thrives in a busy environment. The primary role of the Receptionist/ Showroom Host is to ensure that all customer contact is dealt with in a prompt and professional manner ensuring high levels of customer satisfaction in accordance with Dealership standards.
The Role:
- Answer all incoming calls in a professional and prompt manner
- Welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner
- Encourage rapport building with customers who are visiting the showroom
- Provide administrative support to the Sales & Aftersales teams
- Ensure the reception and customer waiting areas are kept clean, tidy and presentable at all times
The Candidate:
- Self-motivated professional with excellent customer service skills
- Demonstrate strong interpersonal, written and oral communication skills
- Be personable, outgoing and well presented with a can do attitude
- Polite and clear telephone manner
- Ability to work under pressure in a fast paced environment
- Excellent team player
- Minimum of two years’ reception experience
- Excel at understanding, anticipating and exceeding customers’ expectations
Job Type: Full-time
Experience:
- Reception: 2 years (required)
Work Location: In person
