Experienced Customs Agent – DublinAbout the Role
Location: Dublin
Department: Customs
Employment Type: Full-time, Permanent
Working Hours: Monday–Friday, 1:00pm–10:00pm
Salary: €41,000–€45,000 per year
O’Toole Transport is looking for an Experienced Customs Agent to join our Customs Department in Dublin. You’ll be responsible for preparing and processing customs declarations across our core trade lanes, ensuring shipments move through Irish, UK and EU customs quickly, compliantly and without unnecessary delay for our clients.
This is a hands-on role for someone who knows their way around customs documentation and Revenue/HMRC procedures. The role would suit someone comfortable managing multiple customs movements and deadlines in a fast-paced transport environment, where resolving issues quickly is critical to keeping vehicles and shipments moving.
Key Responsibilities
- Prepare, lodge and manage import and export customs declarations for shipments moving between Ireland, Great Britain, Northern Ireland and the EU
- Prepare and manage transit declarations and movements through NCTS, including monitoring MRNs, office-of-transit events and the discharge of transit movements
- Correctly classify goods using commodity codes/tariff classification and ensure the appropriate application of duties, VAT, reliefs and preferential treatment
- Ensure declarations comply with Irish Revenue, UK HMRC and EU customs requirements, including applicable post-Brexit procedures
- Manage customs requirements for GB–IE and GB–EU movements, including movements via Northern Ireland where applicable
- Liaise with customers, transport teams, drivers and customs authorities to resolve queries, holds, inspections and documentation issues promptly
- Monitor shipments and proactively identify missing or incorrect customs documentation before it causes delays
- Maintain accurate customs records to support internal reviews, Revenue/HMRC requirements and compliance audits
- Keep up to date with changes in customs legislation, tariffs, procedures and trade agreements affecting our core trade lanes
- Support the Customs Department Manager with process improvements and the day-to-day operation of the department
What We’re Looking For
- Proven experience working as a Customs Agent, ideally within freight, logistics or transport
- Strong practical customs experience and a sound understanding of day-to-day customs operations
- Solid working knowledge of Irish, UK and EU customs procedures, including AIS/AES import and export declarations and NCTS/transit movements
- Good knowledge of commodity and tariff classification, customs valuation, origin, duties and VAT
- Experience with GB–IE and GB–EU trade lanes, including transit movements
- Familiarity with TSS and customs procedures for movements involving Northern Ireland would be a strong advantage
- Experience using Thyme IT or similar customs declaration software would be an advantage
- Strong attention to detail and the ability to work accurately under time pressure
- Ability to manage multiple declarations, shipments and priorities simultaneously
- Strong communication and problem-solving skills, with the confidence to deal directly with customers, drivers, transport teams and customs authorities
- A proactive approach to identifying and resolving customs issues before they impact vehicle or shipment movements
- Good working knowledge of Microsoft Office, particularly Excel and Outlook
- Ability to work independently while also contributing to a busy customs team
- A relevant customs qualification or formal customs training would be an advantage but is not essential
What We Offer
- Competitive salary of €41,000–€45,000 per year, depending on experience
- Monday–Friday working week
- Opportunity to work across a broad range of Irish, UK and EU customs movements
- Ongoing training and development as customs regulations and systems evolve
- Supportive team environment with direct exposure to transport and logistics operations
- Career progression opportunities within O’Toole Transport
- Bike to Work Scheme
- On-site parking
Interested?
If you have solid customs experience and are looking for a hands-on role within a busy transport operation, we’d like to hear from you.
Job Types: Full-time, Permanent
Work Location: In person
Job Types: Full-time, Permanent
Pay: €41,000.00-€45,000.00 per year
Benefits:
- Bike to work scheme
- On-site parking
Experience:
- Customs Transactions: 2 years (required)
Work Location: In person
