Cabra castle , kingscourt, Co. Cavan is Recruiting for a Day porter / Concierge.
This role is to support front desk operations, assisting guests with their general enquiries, luggage & belongings, providing directions to accommodations/ assisting with lifts to accommodations, providing directions to accommodation offsite as well as local tourist attractions.
As concierge /day porter you will also provide operational support across the hotel while facilitating porter operations, assisting management, occasionally supporting Food & Beverage functions, . The role carries additional responsibility for standards, creating memorable first and last impressions for our guests
Main Duties & Responsibilities
Day porter /concierge Responsibilities
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Deliver high-level guest service and resolve guest issues professionally.
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Act as a senior point of contact during shifts.
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Support VIP arrivals, group check-ins, weddings, and events.
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Ensure lobby and public area presentation standards are consistently maintained.
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Assist management with operational coordination during busy periods.
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Assist with management of stores facilitating wedding items coming in /out
Day Porter /Concierge requirements
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Own driving license
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Full time availability both mid week and weekends, morning and evening shifts (7am-3pm or 3pm -11pm)
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Fluent spoken and written English
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Permission to work and reside in state
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Demonstrated history of great organizational skills
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Ability to multitask in a fast paced environment
Benefits of Day porter /concierge role
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flexible work roster
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Varied role - no two days are the same
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Family owned friendly work environment
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Employee assistance programme
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referral programme
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rewards & incentive programme
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Bike to work scheme
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discount throughout OIH & RCOI properties
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Career progression
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training & development opportunities
Full job description available upon request
