Service Advisor – Full Time
Location: North Dublin (On-site)
Company: Dublin Tunnel Commercials
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Starting: €35,000 - DOE
Overtime: Optional overtime available
About Us
Dublin Tunnel Commercials is a well-established commercial vehicle service provider based in North Dublin. We pride ourselves on delivering efficient, high-quality service to our clients and maintaining strong, long-term customer relationships.
The Role
We are currently seeking a Service Advisor with motor trade experience to join our team. This is a customer-facing role involving the full-service cycle, from booking through to invoicing.
Key Responsibilities
- Manage customer bookings, enquiries, and service scheduling
- Be the main point of contact for customers during the service process
- Communicate updates on progress, costs, and completion timelines
- Ensure accurate job cards and technician notes
- Process invoicing and service documentation
- Oversee the daily workflow and job progression
Requirements
- Previous motor trade experience is desirable
- Experience using workshop management software
- Knowledge of Forwear or Forfleets is a distinct advantage
- Experience with RFM Blue Crystal is beneficial but not required
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to perform well in a fast-paced environment
What We Offer
- Full-time, permanent role
- Competitive salary (DOE)
- Monday to Friday hours: 8:00 AM – 4:30 PM
- Optional overtime
- Supportive and professional working environment
- Long-term career opportunity in a growing business
Pay: From €35,000.00 per year
Benefits:
Work Location: In person
