We are seeking an organised and professional Lettings Administrator to join our team on a full-time, 1 year fixed-term contract.
This is primarily an administrative and coordination role supporting our residential lettings function. The successful candidate will be highly organised, have excellent attention to detail and be confident dealing with tenants, prospective tenants and contractors.
Previous property or lettings experience would be an advantage; however, strong administration, communication and organisational skills are the most important requirements for this role.
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Provide day-to-day administrative support for residential lettings and tenancies.
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Respond to tenant enquiries and arrange and conduct property viewings.
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Prepare tenancy agreements and associated documentation.
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Complete RTB registrations and maintain accurate tenancy and property records.
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Assist with tenancy renewals, rent reviews and deposit administration.
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Receive and log maintenance requests, coordinate contractors and follow up on outstanding works.
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Arrange and carry out property move-ins, move-outs and periodic inspections.
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Respond to routine tenant queries, referring more complex matters to management where appropriate.
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Assist with property listings and prospective tenant applications.
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Maintain appointments, records and follow-up actions relating to properties and tenancies.
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Previous experience in an administrative or office-based role.
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Excellent organisational skills and attention to detail.
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Strong written and verbal communication skills.
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Confident and professional telephone and email manner.
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Good computer and record-keeping skills.
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Ability to prioritise tasks and follow matters through to completion.
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Comfortable dealing with tenants, contractors and members of the public.
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Full clean driving licence and access to your own vehicle.
Previous experience in property or lettings and familiarity with RTB procedures would be an advantage but is not essential.
This role would particularly suit someone who enjoys administration, is naturally organised and takes pride in keeping documentation, appointments and follow-up tasks accurate and up to date.
Contract: Full-time, 1 year fixed-term contract.
