About Us
Set amidst 90 acres of mature woodland with panoramic views over Oysterhaven Bay, The Kinsale Hotel & Spa is one of Ireland’s most picturesque retreats. Our award-winning leisure centre and spa are a vital part of our guest experience, offering a premium facility for relaxation, fitness, and wellbeing.
We are seeking a dynamic, motivated, and experienced Spa Manager to join our team, and help deliver exceptional service with energy and vigor, from our newly renovated facilities, while supporting overall day-to-day operations. We are offering the right candidate valuable opportunities for career growth and development.
Full job description
The Spa Assistant Manager will oversee a high-performing spa within a premium hospitality environment. This role offers an excellent opportunity to lead a dynamic team, drive service excellence, and enhance overall guest experience.
Requirements:
- 3–4 years’ spa experience, with at least 1 year in a management role
- Excellent Customer service skills.
- Provide inspirational leadership for The Spa, nurturing its growth as a leading wellness destination while balancing commercial performance, operational excellence and exceptional guest experiences.
- Develop the entire Spa operation to ensure quality service and standards while delivering a guest experience that is unique.
- Ensuring compliance with all health & safety requirements
- Passionate about world class hospitality service in a 4* environment
- Achieving financial returns of the Spa and driving the business forward
- Develop a positive and inclusive team culture where every team member feels valued, supported, empowered and connected to the purpose of The Spa.
- Exceptional standards of service and attention to detail.
Ideal Candidate:
- Spa management experience.
- Fluent English speaker
- A strong Spa background essential.
- Excellent ability to work as part of a small team to achieve over all objective
- Qualified Spa therapy facial and Massage, comfort zone products
Key Responsibilities:
- Oversee daily spa operations, ensuring efficient and effective management of staff, services, and facilities.
- Manage spa schedules, including staff assignments and treatment appointments, ensuring optimal guest satisfaction.
- Develop and implement spa policies, procedures, and standards to maintain consistency and excellence.
- Conduct regular training sessions to keep the team up to date with the latest spa techniques and industry trends.
- Take ownership of the financial performance of The Spa, monitoring results against budget and implementing corrective actions where necessary
- Handle guest feedback and resolve any issues or concerns in a professional and timely manner.
- Maintain and enhance the spa’s reputation by ensuring cleanliness, hygiene, and safety standards are consistently met.
- Collaborate with marketing and sales teams to develop promotions and enhance guest engagement.
- Stay up to date with the latest industry trends, treatments, and wellness offerings.
- Ensure that all guests enjoy a truly exceptional Spa experience by providing a luxurious experience, going above and beyond and inspiring the team to do the same
Benefits of working at Kinsale Hotel & Spa:
- Employee Hotel Discounts
- Employee Recognition Awards
- Off Peak Leisure Club Membership
- Free Parking
- Possibility of staff accommodation if required
Job Types: Full-time, Part-time
Pay: €42,000.00-€50,000.00 per year
Benefits:
- Employee discount
- Gym membership
- On-site gym
- On-site parking
Ability to commute/relocate:
- Cork, County Cork: reliably commute or plan to relocate before starting work (required)
Experience:
- Spa Therapist: 2 years (required)
Language:
Work authorisation:
Work Location: In person
