We are currently seeking to recruit experienced Food & Beverage Assistants to join our Bar Team at the Tower Hotel Waterford.
This role will involve bar lunch and dinner service, functions and events, and requires flexibility to work midweek and weekends, including late finishes.
The Role:
As a Food & Beverage Assistant - Bar, you will:
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Provide a warm and friendly welcome to all guests in the bar and event spaces.
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Deliver professional bar lunch and dinner service to 4* standards.
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Support and service weddings, private functions, corporate events and viewing appointments.
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Ensure all bar areas are immaculate before, during and after service.
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Have strong product knowledge of menus, cocktails, beverages, wines and pricing.
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Take orders promptly and accurately, ensuring full awareness of allergens and dietary requirements.
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Recommend and upsell food and beverages to enhance the guest experience and promote sales.
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Ensure all glassware and tableware is polished and presentation-ready.
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Maintain high standards of hygiene, cleanliness and health & safety at all times.
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Work as part of the bar team and wider hotel team.
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Ensure adequate stock and mise en place is prepared and left for the next shift.
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Address guest queries and complaints professionally, escalating when required.
This role requires flexibility and the ability to work late finishes, particularly during busy service periods and events.
Requirements:
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Must be available to work midweek and weekends, including late shifts.
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Minimum 1 year's experience in a similar bar or food & beverage role is desirable.
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Experience in high-volume bar service and functions/events is an advantage.
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Excellent communication and customer service skills.
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A positive, team-oriented attitude.
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Strong attention to detail and presentation.
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Knowledge of food safety, hygiene and allergen awareness.
In Return, We Offer:
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Hotel B&B discounts across the Neville Hotel Group
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20% discount on bar & restaurant food in sister properties
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Complimentary golf on Druids Heath (T&Cs apply)
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Bike to Work scheme and commuting incentives
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Meals during shifts
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Free onsite tea/coffee
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Career progression and training opportunities
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Employee of the Month & Employee of the Year
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Employee referral bonus (T&Cs apply)
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Complimentary second night stay when booking two or more nights in any Neville Hotel (T&Cs apply)
Important Information:
All applicants must be eligible to live and work full-time in Ireland. Documented evidence of eligibility will be required.