This is an exciting opportunity to join Irelands leading PRS team in a busy, professional, and dynamic environment. This is an exciting role that involves all aspects of residential property management which involves resident communication, arrears management, rent reviews, report co-ordination, annual inspections and monthly invoice review and approval. The role involves working part of a dedicated team to support a leading market client offering exceptional resident services within the PRS sector.
The candidate will work within a dedicated team delivering a high-quality service for a specific client. This role is suited to someone who can work in a fast-paced, busy environment and stay organised and proactive. You will deal directly with residents, making sure they receive an excellent level of service at all times. This is a great opportunity to join a leading international company and build your experience in tenant management while developing your career.
Key Responsibilities
Ensure an excellent level of attention to detail to ensure that systems are thoroughly kept up to date and accurate for all rental data
Excellent Arrears Management capabilities
Completion of Rent Reviews in line with RTB Legislation
Carry out both ad-hoc and annual property inspections
Handle tenancy agreements and assignments.
Represent the landlord in RTB disputes.
Coordinate annual servicing within the properties and maintain relationships with service providers
Ensuring all inbound tenant communications are responded to in line with agreed service levels
Approval monthly maintenance invoices against maintenance tickets raised
Liaise with residents by providing platinum-level service
Update and maintenance of monthly client reports
Ad-hoc projects provided by Management
Skills, Knowledge and Experience
2 + years’ experience in tenancy management is essential
Experience in using Yardi Voyager is preferred
Must be Word and Excel proficient
Strong interpersonal skills
Ability to handle multiple tasks and work in a fast paced, high-volume environment
Excellent communication skills displaying sensitivities to and understanding of residents’ needs
A team player
Solution based
Good communicator and negotiation skills
Understanding the importance of achieving deadlines and ensuring quality output
Pragmatic approach to problem solving
Savills Ireland is an equal opportunity employer.
Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times, to be an organisation which does not discriminate, values everyone’s talents and abilities and where diversity is positively promoted.
