Comfort Keepers is seeking a Care Enquiries Coordinator to based from our head office in Santry, Co. Dublin. As a Care Enquiries Coordinator you will manage and progress incoming care enquiries, build strong stakeholder relationships and coordinate with teams across the business. This is much more than an administration role. You'll take ownership of enquiries from the moment they arrive, ensuring the right actions happen quickly and opportunities continue to move forward.
-
Managing and progressing incoming care enquiries and opportunities.
-
Acting as a key point of contact for external stakeholders.
-
Responding promptly to phone and email enquiries.
-
Proactively following up on outstanding actions.
-
Building strong relationships with internal and external stakeholders.
-
Working with operational teams to understand capacity and progress enquiries.
-
Keeping accurate information and records on relevant systems.
-
Managing multiple priorities and ensuring deadlines are met.
-
Identifying barriers and working with colleagues to find solutions.
-
At least 2 years' experience in a busy coordination, customer service, healthcare, operations or business support role.
-
Excellent communication and relationship-building skills.
-
Strong organisation and prioritisation abilities.
-
Confidence managing multiple priorities in a fast-paced environment.
-
Strong attention to detail and IT skills.
-
A proactive approach with the confidence to make decisions and take ownership.
-
Ability to work independently and as part of a wider team.
Apply today to join the Comfort Keepers team.
INDOFFICE
