Overview
Viatel Technology Group is a complete Digital Services provider. We provide fully managed security, networking, cloud and communications services to servicing a wide range of clients across a variety of business sectors. We are the largest, independent Irish-owned provider of cloud, connectivity, voice, data centre and digital transformation services. We have 100% network reach across Ireland, enabling us to connect Ireland and our customers to the world.
Our strategy is to recruit the best talent and provide them with the best career opportunities. Our Culture ensures a work environment where everyone can contribute equally and reach their full potential.
Our Values
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Customers Love our Service
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Excellence is our Mantra
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Trust is our Force Multiplier
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We Care Deeply
Note: This role is open to candidates based in Dublin, Dundalk or Limerick.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Define, plan, track and manage delivery of Viatel products and projects to ensure overall solutions are delivered on time and to budget.
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Data entry to relevant order management systems for progression of customer orders through all stages of delivery.
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Manage available resource time from relevant experts to define and deliver individual project tasks to meet goals, time-scale and budget.
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Keep internal and external customers updated regularly on delivery of services through weekly updates and WIP meetings.
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Apply sound project management standards and procedures to ensure quality, timely, on budget delivery.
REQUIREMENTS AND EXPERIENCE:
- Must have at least 2 years experience working in a similar role in a Service / Utility environment.
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Experience with managing delivery of various technologies: fixed line, wireless, satellite, xDSL, IP, VPN, MPLS, Layer 2 and 3, VoIP, and server solutions with excellent track record in project delivery.
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Good team skills.
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Sound experience in building and sustaining effective and trusted relationship at all levels.
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Planning and organising skills - having clear and regularly updated project plans and RAID (Risk, Action, Issue, Decision) logs are key to ensuring all supplier, individuals and the organisation are aligned to delivering projects.
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Influencing and persuading skills - ensuring the entire team understands the importance of hitting deadlines and delivering quality work with the end customer always in mind.
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Delivery of results - continued focus on delivery of the Project Delivery KPI's which will be linked to individual and team objectives.
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Focusing on the customer - both internally and externally.
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3rd Level and or Professional Certification Engineering / Business Administration / Project Management an advantage.
BENEFITS:
Pension
Subsidised Healthcare Plan
Subsidised Gym Membership
Car Parking
Social Club
Subsidised Home Broadband
24 days annual Leave
Industry/Product Training and Development
Flexible working
