The 4 star Shearwater are currently recruiting for a Night Porter to join our team. The successful candidate will carry out reception duties as well as maintaining the agreed standards of cleanliness throughout the hotel and maintain a presence in key areas of the property during the night.
Key Duties and Responsibilities
- Responsible for the safety & security of the hotel and its guests.
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Check in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage.
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Responsible for ensuring the cleanliness of all areas of the hotel is maintained.
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Responsible for set up of function rooms, breakfast area etc as directed by manager on duty and as per nightly checklist.
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Responsibility for the front entrance and outside of the hotel and ensure that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
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To have a full understanding of the hotels' fire procedures to ensure safety of all staff and guests at all times.
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Have the ability to multi task in a fast-paced environment with a "Can do" attitude.
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Be energetic and flexible regarding hours/shifts.
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Demonstrate initiative while adhering to company policies and procedures.
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Maintain awareness of hygiene & cleanliness standard for the hotel.
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Cater to all guest needs and requirements in a timely and efficient manner.
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Maintain strict confidentiality in line with the company General Data Protection Regulation Policy and Confidentiality Agreement.
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Maintain a tidy, clean and orderly appearance in all areas.
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Have a full understanding of emergency procedures.
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Understand Comer Group Ireland Work Health and Safety policies and procedures and abide by them at all times.
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Ensure all Work Health and Safety procedures are adhered to within the Department.
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Report hazards, near misses and accidents at the workplace immediately.
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Ensure security procedures for stores, cash, premises, team members, equipment and chemicals is implemented and maintained in accordance with Comer Group Ireland policies and procedures.
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Ensure customer security and privacy is maintained at all times.
Required Education, Skills and Qualifications
- Knowledge of the Hospitality Industry
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IT proficiency is essential
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Ability to accurately complete tasks and maintain responsibilities in a timely manner
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A high level of attention to detail
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Excellent written, interpersonal and organisational skills
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Excellent customer service skills
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Minimum 1-2 years in a similar position of similar sized property.
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Previous experience in a fast-paced hospitality environment.
Due to the large volume of applications for this role, only successful candidates will be contacted.
