Who We Are – Calusade Hotels
Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan.
Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties.
At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong.
1. POSITION SUMMARY
The Conference & Banqueting Manager is responsible for the strategic and operational management of the Meetings & Events Department, ensuring exceptional guest experiences and strong commercial performance in line with Calusade Hotels standards.
This role leads the delivery of conferences, banquets and events, ensuring full compliance with operational standards while driving revenue, profitability and team performance.
2. KEY RESPONSIBILITIES
Event Operations & Guest Experience
- Ensure all meetings and events are delivered in line with client specifications.
- Work closely with Sales and Food & Beverage teams to coordinate events.
- Inspect function rooms prior to events to ensure correct setup and standards.
- Monitor room comfort including lighting, temperature and equipment.
- Ensure readiness for last-minute changes to events.
- Follow up with clients post-event to measure satisfaction and identify improvements.
Commercial & Financial Performance
- Drive Meeting & Events revenue in line with hotel targets.
- Support development and implementation of sales strategies.
- Ensure negotiated rates align with hotel profit objectives.
- Manage banquet equipment and inventory to support operational efficiency.
- Prepare and manage the departmental budget and business plan.
- Analyse financial performance and address variances.
Quality & Standards
- Conduct regular audits of Meetings & Events service and quality.
- Ensure all billing for events is completed accurately and on time.
- Maintain strong knowledge of departmental procedures and equipment.
- Recommend preventative maintenance where required.
- Ensure compliance with licensing and hotel policies.
Team Leadership & People Management
- Lead, motivate and develop the Meetings & Events team.
- Manage recruitment, training, performance and development processes.
- Promote strong teamwork and interdepartmental collaboration.
- Identify training needs and deliver skills development.
- Support HR processes including coaching, discipline and employee relations.
Health, Safety & Compliance
- Ensure full compliance with Health & Safety and fire procedures.
- Report and mitigate potential hazards promptly.
- Ensure safe working practices across the department.
- Maintain high standards of hygiene, appearance and conduct.
- Complete required documentation via Flow and Alkimii where applicable.
Communication & Collaboration
- Maintain effective communication with clients and internal departments.
- Attend required meetings and training sessions.
- Support flexible working to meet business demands.
- Continuously seek opportunities to improve departmental efficiency.
- Promote a One Team, One Purpose culture.
3. CANDIDATE PROFILE
- Previous experience managing Meetings & Events or Conference & Banqueting operations in a hotel environment.
- Strong commercial awareness and budget management capability.
- Proven leadership and team management skills.
- Excellent client relationship and communication skills.
- Strong organisational and problem-solving ability.
- Relevant Food Safety and Health & Safety knowledge desirable.
4. CORE COMPETENCIES
- Event Operations Excellence
- Commercial & Financial Acumen
- Leadership & Team Development
- Guest Experience Focus
- Communication & Collaboration
- Compliance & Risk Management
5. CALUSADE VALUES
The Conference & Banqueting Manager must demonstrate and embed the Calusade values:
- Care
- Strive for Excellence
- Be Consistent
- Grow with Ambition
- One Team, One Purpose
Why Join Calusade Hotels
At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service — a place where our teams feel valued, supported and proud to belong.
We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us.
When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day.
What we offer:
- Opportunities for career progression across our hotel group
- Ongoing training, learning and professional development
- Employee recognition programmes celebrating great performance
- Incentives and rewards that recognise commitment and excellence
- Staff rates across our hotels
- Complimentary meals on duty
- Pension scheme
- Healthcare benefits
- A supportive team culture and positive working environment
- Employee wellbeing initiatives and support programmes
- Competitive pay and benefits
- The opportunity to build a rewarding long-term career in hospitality
At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
Pay: €31,200.00-€35,000.00 per year
Benefits:
- Bike to work scheme
- Employee assistance program
- Employee discount
- On-site gym
- On-site parking
Work Location: In person
