We are seeking a motivated, detail-oriented professional to join our team in a dual capacity as a Purchasing Assistant and Counter Sales Representative. This role bridges the gap between our supply chain and our customers. You will spend your time split between managing supplier orders behind the scenes and providing top-tier customer service at our front trade counter.
Key Responsibilities
Purchasing & Inventory Support:
- Raise, track, and manage purchase orders with established suppliers.
- Monitor stock levels via our inventory management system to prevent shortages.
- Reconcile delivery notes with purchase orders and resolve any supplier discrepancies.
- Update internal systems with accurate pricing, lead times, and product data.
Counter Sales & Customer Service:
- Greet trade and DIY customers at the counter with a friendly and professional attitude.
- Answer walk-in and phone queries regarding product availability, specifications, and pricing.
- Process payments efficiently using our Point-of-Sale (POS) computer system.
- Maintain neat, well-merchandised shop shelves and internal product displays.
Experience & Knowledge:
- Previous experience in retail, counter sales and purchasing.
- Background knowledge of hardware, building materials, DIY, or trade tools is highly desirable.
Technical & Professional Skills:
- High computer literacy with comfort using POS systems, inventory databases, and MS Office (Excel).
- Strong basic numeracy skills for handling cash, processing quotes, and checking order quantities.
- Excellent verbal and written communication skills for dealing with both trade clients and suppliers.
Benefits:
- Bike to work scheme
- On-site parking
Application question(s):
- Full Driving License is Desirable
Experience:
- Purchasing: 1 year (preferred)
Language:
- Fluent English (required)
Work Location: In person
