Job Summary
Responsibilities and Duties
- Tracking and monitoring loads/equipment
- Monitor drivers/deliveries
- Making changes if necessary with shipping bookings, customs PBN/GMR etc.
- Communicating with customers to provide job updates and answer queries
- Providing the highest level of customer care and finding resolutions/ escalation of live issues
- Building good working relationships internally and externally
- The monitoring of all routes ensuring all routes are running on time and escalating to the Team Manager where appropriate
- The candidate must be able to work on their own initiative.
Candidate Requirements
- Previous experience in transport planning and administration essential.
- The ability to work efficiently in a fast-moving environment.
- Great customer service, written and verbal communication skills.
- Proficient in MS Office suite incl. Excel, Outlook, Word
- Fluent in English
- Work Visa authorisation - Ireland
Job Type: Full-time
Pay: €37,000.00-€43,000.00 per year
Benefits:
- Bike to work scheme
- On-site parking
Experience:
- Transport: 2 years (preferred)
Work Location: In person
