Receptionist – Markree Castle
About Us
Markree Castle is one of Ireland’s most enchanting historic venues, offering luxury accommodation, weddings, and bespoke guest experiences in a stunning 17th-century setting. We pride ourselves on warm hospitality, attention to detail, and creating unforgettable stays for our guests.
The Role
We are seeking a friendly, professional, and highly organised Receptionist to join our team. As the first point of contact for guests, you will play a key role in delivering exceptional customer service and ensuring every visitor enjoys a memorable experience.
Key Responsibilities
- Greet guests warmly on arrival and departure
- Manage check-ins and check-outs efficiently
- Handle reservations, bookings, and enquiries (phone, email, and in person)
- Provide information about the castle, local attractions, and services
- Coordinate with housekeeping and other departments to ensure smooth operations
- Process payments and maintain accurate records
- Address guest queries and resolve issues promptly and professionally
- Work closely and communicate effectively with the Front Office and Sales Team to ensure smooth workflow and enhanced guests’ experience.
Requirements
- Previous experience in hospitality or a customer-facing role preferred
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Proficiency in basic computer systems (experience with booking systems is an advantage)
- Ability to work flexible hours, including evenings and weekends
- A positive attitude and a passion for delivering outstanding guest experiences
What We Offer
- Competitive salary (based on experience)
- Opportunity to work in a unique and historic setting
- Supportive and friendly team environment
- Training and development opportunities
Join us at Markree Castle and be part of creating unforgettable moments for our guests.
Job Types: Full-time, Part-time, Permanent
Pay: €14.15-€15.15 per hour
Expected hours: 24 – 40 per week
Benefits:
- Bike to work scheme
- Company pension
- Employee assistance program
- Employee discount
- On-site parking
Application question(s):
- Are you aware that public transport does not serve this location and own transport is required?
- Are you available to work weekdays/weekends, both morning and evening?
- Do you have experience in a similar role? If so, how many years?
Work authorisation:
Work Location: In person
