Glanbia Business Services
Accounts Receivable Clerk
A vacancy has arisen for an Accounts Receivable Clerk at Glanbia Business Services. This is a fixed term contract until end December 2026 and will report to the Credit Controller.
Key Elements of the Role
- The duties of an Accounts Receivable Clerk include collection calls and correspondence, in a busy, fast-paced and goal oriented Accounts Receivable team
- Providing customer service regarding collection issues, application of customer payments, process and review account adjustments, escalate discrepancies and settlement issues.
- Responsible for monitoring, maintaining and reconciling assigned accounts
- Establish and maintain a positive relationship with other departments and customers to enhance customer service
- Accountable for reducing delinquency for assigned accounts and reconcile customer disputes in a timely manner as they pertain to payment of outstanding balances that are due
- Communicate and follow up effectively with sales teams regarding customer accounts on a timely basis.
- File and maintain appropriate records in compliance with credit policy
- Adheres to all department and company policies and procedures; and meets defined goals and activity metrics such as DSO and cash collections targets
- Perform ad-hoc analysis, projects and other assigned tasks and duties necessary to support the business unit.
Location
This role will be located across 2 days per week in Dungarvan, Co Waterford with hybrid working in place.
Skills & Experience
- Bachelors related qualification
- 1-2 years relevant experience, preferably in an accounts receivable or credit control role in a multinational environment
- Knowledge of Billing and Collections processes
- Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.
- High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
- Strong excel, analytical and SAP skills are a requirement.
- Previous knowledge of working on customer portals is desirable.
- The energy, enthusiasm and drive to make it happen.
- A team player who has the ability to motivate others, making it fun while getting the job done.
- Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.
