Trinity is Ireland’s leading university and is ranked 75th in the world (QS World University Rankings 2026). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years. Thrive: Trinity College Dublin's Strategic Plan 2025 - 2030
Post ID: 039107
Post Summary: The Enquiries Officer will play a central role within the Enquiries Office, serving as a key point of contact for the College community and the public. The postholder will manage a broad range of internal and external enquiries, support the coordination of non-timetabled activities and events, and facilitate room bookings across campus in line with College policies and values.
The role requires progression of enquiries through appropriate College stakeholders to ensure accurate, timely and policy-compliant outcomes. The Enquiries Officer will also support the oversight of event related documentation, including health and safety compliance, and provide administrative assistance to ensure the smooth operation of the Enquiries function.
This is a varied and challenging role, within a busy service environment. The successful candidate will demonstrate initiative, adaptability, strong organisational skills, and a commitment to providing excellent customer service in a pressurised setting.
Post status: Permanent Contract
Hours of Post: 35 hours per week
Salary: This appointment will be made on the Executive Officer Merged Salary Scale (€34,363 - €52,754 per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie)
How to apply: To assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (maximum one A4 page) that specifically addresses the following points:
- Clearly outline relevant experience and how this experience has contributed to their knowledge.
- Demonstrate, through past examples, their ability to work on their own initiative and to resolve problems.
Applicants who do not address these requirements in their cover letter will not be considered at the shortlisting stage.
Any applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.
Please see the Job Description below for this position.
Informal enquiries about this post should be made to Liane Donnelly, Head of Central Events, at
[email protected]
Application queries about this post, please email the Recruitment Partner, Katie Doran, at
[email protected] and include the Competition ID number in the subject heading.
Our Values - putting our words into action
Values matter. They are key to the success of our Strategic Plan. We centre our behavioural values around the importance of belonging. We recognise that the university will thrive by each of us respecting and caring for one another. We know we can achieve much more through working together. We know too that we must take responsibility for our actions and be accountable. We must, and will never stop, imagining. And through being nature positive we connect not just with the environment but with our ambitions for a sustainable future.
At Trinity, we are committed to equality, diversity, and inclusion. We welcome applications from all individuals, including those with disabilities, those who have followed non-traditional career paths, and those who have taken time out for reasons such as family or caring responsibilities. We also welcome international applicants, including those who have been displaced due to conflict or war.
Trinity College Dublin is Ireland’s premier university. We are an EU Sustainable Gender Equality Champion and hold an Athena Swan Silver Award, recognising our ongoing work to advance gender equality both within Trinity and across the higher education sector. Trinity is committed to supporting work–life balance and creating a family-friendly working environment.
