Job description
Company Description
Nally Bros Hyundai, located in Longford, is one of the longest serving Hyundai dealerships in the Country. They have a wealth of experience in sales, service, and parts, stocking the entire range of Petrol, Diesel, Hybrid, Plug in Hybrid, and Electric vehicles. The company values customer satisfaction and provides the best service with respect to all customers.
Role Description
This is a full-time on-site role for a Service Advisor at Nally Bros Hyundai. The Service Advisor will be responsible for handling customer service, communication with clients, and ensuring that the highest quality industry standards are always maintained. The role is located in Ballymahon, with opening hours from Mon-Fri 9 am to 6pm and Sat 9 am to 4pm.
Role responsibilities:
- Be the first and last point of contact with service customers
- Take customer bookings and scheduling services and repairs
- Communicate the customers work and faults to the vehicle technicians
- Handle customer complaints
- Advice and guidance for vehicle care and warranty retention and warranty claims
- Raise invoices
- Liaise with other members of staff
- Warranty claims and returns
Qualifications
- Customer Service, Customer Satisfaction, and Customer-focused Service skills
- Demonstrable ability to meet and exceed targets
- Self-motivating and able to manage own workload
- Strong communication skills
- Excellent interpersonal skills
- Highly organised and focused
- Ability to work well in a team
- Automotive industry experience is a plus
- High school diploma or equivalent
- Full driving license
Pay: €35,000.00-€45,000.00 per year
Benefits:
Work Location: In person
