POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
A Autograph Collection é uma coleção de hotéis independentes de quatro ou cinco estrelas em amplo crescimento. Cada um destes hotéis é cuidadosamente escolhido pela qualidade, originalidade, ousadia e capacidade de oferecer ao viajante moderno uma variedade de experiências únicas, adaptadas para suas noções individuais de estilo e aventura. Todos os hotéis da Autograph Collection procuram atrair o perfil Individualista, o público-alvo da marca. Trata-se de alguém que usufrui de viagens como uma oportunidade de adicionar algo novo à sua narrativa pessoal – ou seja, selecionando cuidadosamente nossos hotéis para viagens a trabalho ou lazer, pois procuram algo que vai muito além do descanso. Ao entrar para a Autograph Collection, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.
