Purpose of the Role:
To provide administrative, logistics, and product support across Equilume's Operations and Product Development functions. The Logistics & Product Support Specialist will assist with inventory coordination, shipment booking, tracking, supplier and warehouse communication, product testing administration, and customer support processes. The role will help ensure smooth day-to-day operations, maintain accurate product and logistics documentation, support project timelines, and facilitate effective communication between global teams, suppliers, and markets.
Key Responsibilities:
Logistics and customer support
- Logistics team in day-to-day tasks.
- Customer and product support
- Inventory reports
-Product tracking – warehouse management
- Assist in data entry, document management, and reporting
- Coordinate international logistics.
- Help maintain internal systems (e.g. inventory, vendor tracking, product performance)
- Follow up on the status of unresolved issues with the product development team.
Product Support
- Assist in maintaining product development timelines and trackers
- Support product testing coordination, documentation, and result tracking
- Assist with gathering and organizing customer or market feedback
- Help compile product specs, technical files, and user manuals
- General Admin & Cross-Team Collaboration
- Prepare presentation materials, internal memos, or meeting notes
- Maintain shared folders, project boards, and internal communication tools
- Support internal coordination between ops, dev, sales and marketing teams
Key Skills & Competencies:
- Strong organizational and time management skills
- Excellent written and verbal communication
- Basic understanding of operations workflows and/or product development lifecycles will be advantageous.
- Proficiency in MS Office and Google Workspace (Docs, Sheets)
- Attention to detail, especially in reporting and documentation
-Strong logical and analytical thinking skills, with the ability to break down problems and propose practical solutions
- Ability to multitask and handle shifting priorities
- Willingness to learn and take initiative
Qualifications & Experience:
- at least 2 years of administrative, operational, or product support experience
- Exposure to a product development- or operations-oriented environment is a plus
- Familiarity with tools like Trello, Monday.com, PM tools, Cad and Illustrator is an advantage
- Familiarity with systems like Shopify, WooCommerce, WordPress is an advantage
Growth Opportunities:
This is a great entry-level role for candidates who want to build a career in:
- Operations management.
- Product development/Product manager role.
- Project management.
- Global supply chain, R&D, or business support functions.
- Gain exposure to global operations by working with cross-functional teams across regions.
- Gain hands-on experience in international business by collaborating closely with vendors in the Asia market, enhancing your cross-cultural communication and coordination skills.
- Develop a deep understanding of supply chain and product workflows in a multi-market environment.
Benefits:
- Company events
- Company pension
- On-site parking
- Work from home
Application question(s):
- How would you rate your Excel skills (Beginner / Intermediate / Advanced )
- Do you have a degree in business, operations, or a related field?
(Yes / No / Other – please specify)
- How would you rate your Google Sheets skills (Beginner / Intermediate / Advanced )
Work Location: Hybrid remote in Naas, CO. Kildare
