We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
We are looking for a commercial product lead who can help shape the future of workflow process management within Investor Services, improving how financial services organisations operate, make decisions and deliver value to their clients.
Across financial services, organisations continue to face pressure from manual processes, fragmented systems and complex workflows that limit visibility, increase operational risk and reduce agility. This role sits at the centre of that challenge, helping FIS define and deliver workflow-led product solutions that improve operational efficiency, strengthen control and support scalable operating models.
As Commercial Product Manager Lead, you will define and execute product strategy, roadmap and commercial outcomes for workflow process management solutions across Investor Services. You will act as the bridge between customers, business stakeholders, sales, marketing, operations and engineering teams to ensure products deliver measurable customer value and business growth.
This is not a delivery-only role. You will be expected to drive product direction through customer insight, commercial impact and bold thinking, with a focus on how workflow automation, data and intelligent process management can transform Investor Services operations.
You will work with product, design, engineering, commercial and operational teams who are focused on solving real client problems, not simply maintaining existing systems. The team values customer understanding, practical innovation, fast but considered decision-making and a willingness to challenge when something does not make sense.
Own the workflow process management product area as a business, not just a roadmap, driving adoption, retention and measurable commercial impact.
Translate complex customer, operational and market requirements into clear product initiatives, requirements, user stories and acceptance criteria.
At FIS, this role is about helping financial services organisations move away from fragmented, manual and reactive ways of working towards more intelligent, scalable and outcome-led operations. If you are a commercially minded product leader who understands workflow, customer value and the importance of building products that genuinely change how work gets done, we would like to hear from you.
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Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
