CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body.
The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors.
Employee Benefits
- Excellent basic salary - Up to €34,000 (DOE)
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Uncapped Commission - €16,000 (OTE)
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Fast‑track career progression – 82% of our managers are promoted internally
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Full training and ongoing support from industry‑leading coaches and team leaders
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Hybrid Working
Primary Responsibilities:
- Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body
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Proactively engage customers over the phone, either through self-generated leads or working with call or customer files
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Achieve and exceed agreed KPI targets
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Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure
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Structured planning to maximise efficiency and volume of prospects
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Work to the highest compliance levels set out by the company and client
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Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
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Provide customer feedback and industry insight
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Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis
Desirable Experience & Skills
- Inside / Tele-sales and/or lead generation experience
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Awareness of the Irish business arena at local and national levels
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Experience working with outbound calling, lead management and/or CRM systems
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Experience in a fast-paced target driven role, ideally in the business sector
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Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
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Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiency
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Strong focus on results and achieving targets daily, weekly and monthly
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Ability to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent results
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Positive mindset interacting with customers, colleagues and the client
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Teamwork-orientated individual able to share best practice and add to a positive team dynamic
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Strong analysis and judgement skills to prioritise and focus on best opportunities
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Accountability for performance and personal ownership of corrective measures
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Excellent communication and interpersonal skills to create and build positive customer relationships
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Ability to create trust through effective listening and responding appropriately to individual customers
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Strong written skills for preparing proposals to customers and feedback to management/client
