At Al Hayes Motors, we are looking for a service advisor to join our team
Duties and Responsibilities:
- Meet and greet all service customers in a professional and courteous manner when they visit the service department.
- Taking customer bookings for our Service Department
- Inspect customers’ vehicles and refer to service history to identify and verify all customers’ service needs and in particular to ensure that all customers concerns are correctly captured on the job card.
- Record customers details accurately, and confirm time for pickup.
- Promote the sales of appropriate services, parts, and accessories.
- Liase with workshop manager
- Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval and authorisation regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Requirements:
- Excellent customer service skills, professional appearance and work ethic.
- Ability to work well in a busy environment.
- Strong oral and written communication skills.
Job Types: Full-time, Permanent
Pay: €25,000.00-€40,555.26 per year
Benefits:
Work Location: In person
