The Head of Product and Partnership Implementation will work closely with the Chief Operating Officer, Chief Commercial Officer, and all departments involved in the delivery of new products or partner integrations across multiple European markets, ensuring full alignment and operational readiness. This transversal leadership role, coordinating across multiple functions and markets, will ensure seamless transition from project definition to operational launch via a structured and disciplined implementation approach, aligned with the guidelines defined in the Implementation framework. The key focus will be, through cooperation and alignment across the value chain, to ensure delivery of products on time-to-market, partner satisfaction, operational readiness, and sustainable business growth across CACI's expanding European footprint.
Strategic Leadership & Market Expansion
- Define and implement a comprehensive PPIM strategy aligned with CACI's market expansion objectives and roadmaps for new products and partnerships across Europe, balancing commercial ambition with operational capacity..
- Lead the establishment and evolution of the Product and Partnership Implementation function, building capability and capacity to support accelerated growth and concurrent multi-market implementations.
- Provide strategic direction and oversight for all implementation initiatives, establishing clear governance structures and decision-making frameworks that ensure alignment with CACI's commercial strategy, risk appetite, and operational capacity.
- Establish and maintain strategic partnerships with key stakeholders at executive level including Crédit Agricole Group entities, external partners, and technical providers to facilitate market entry and product launches
Multi-Project Portfolio Management
- Govern and oversee the portfolio of concurrent implementation projects across multiple European markets, establishing prioritisation frameworks based on strategic value and resource availability.
- Define and enforce clear prioritisation frameworks and governance structures that manage competing demands and ensure optimal resource allocation across the portfolio.
- Monitor and report on the overall health and progress of the implementation portfolio
Business & Technical Framing
- Ensure commercial ambitions are translated into actionable implementation plans, integrating both business perspectives and all major functions across the entire value chain.
- Define clear strategic implementation requirements, success criteria, and go-live readiness standards for each new market entry or product launch in collaboration with Commercial and Product teams
- Review and approve major implementation plans ensuring that they are realistic, achievable and aligned with both partner expectations and CACI's operational capacity.
- Oversee the full lifecycle of each implementation product and new partnership: from initial framing and scoping through to go-live and handover to operations.
