Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Dublin 15.
Responsibilities:
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Deal with customer enquiries by phone and email.
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Develop good business relationships with new and existing customers.
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Deliver first class customer service.
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Liaise effectively with internal team members to complete tasks and distribute information.
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Increase customer satisfaction by solving problems and identifying improvement areas.
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Perform various actions, reporting, and input of information on SAP and various other operating systems as required.
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Compile and manage the regular communication of various reports to customers.
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Take part in various stock, or goods in/ goods out, related activities.
Skills and Experience
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At least 2-3 years’ experience in a similar role.
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Ability to identify customer needs and provide high level of customer service.
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Confidence to discuss the benefits and features of products.
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Good communication, organisational and administration skills.
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Flexible and Pro-active attitude.
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Ability to embrace new ideas / initiatives when they arise.
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Experience of SAP or similar ERP system.
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Strong Microsoft office skills such as Outlook, Excel, PowerPoint, Word.
