Job Description:
We are currently recruiting for an exciting new opportunity to join our Irish based AXA Global Healthcare team as Financial Payments and Collections Assistant, reporting into the Assistant Operations Manager – EU, you will be responsible for the administrative tasks for the finance function, such as - invoicing, analysis, reconciliation and query resolution on a day-to-day basis you will also be involved in the premium collections for EU business within AGH.
At AXA Global Healthcare we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work the majority of your week away from home.
What we offer:
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Starting with a basic salary of €31,000
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21 days holiday, contributory pension scheme, life assurance, Private Medical Insurance and AXA employee discounts
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Working Hours & Shift Pattern: Full time, 37.5hours per week, 9-5 Monday to Friday
Induction & Training:
When you join us, you’ll be given extensive training on our products and tools to ensure you have the knowledge and skills to succeed. At AXA, we flourish on a supportive working environment, on open and honest conversations, on flexibility for a great work/life balance and ongoing continuous development.
What you’ll be doing:
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Prompt and accurate allocation of payments received.
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Investigate customer and broker queries in a timely manner to support early resolution and debt settlement.
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Invoicing for Large Corporate Groups
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Financial analysis completed in line with SLAs.
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Controlling and reporting on debt levels.
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Actively chase overdue premium debt, ensuring weekly and monthly collection targets are met
- Maintaining a structured approach around all activities in ensuring recovery of the debt
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Prompt resolution of queries arising from external customer contact
- Escalation to Manager of control failures and business issues
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Clearing of diary daily
About You/What we’re looking for:
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2 years office experience – preferably within an Operational Finance or Customer Service environment
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Proven experience of working in a financial admin function
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High attention to detail
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Knowledge of Word, Excel and Outlook.
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Clear and professional communication, both written and verbal
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Able to convey ideas confidently and clearly through email and phone interactions
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You can stay organized, meet deadlines and manage multiple tasks
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Challenging and enquiring mindset
As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.
This recruitment campaign will be used to support permanent, temporary, and/or extensions for any upcoming similar positions.
Application Requirements
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As part of the training is in the UK, you must be able to travel to the United Kingdom
