Dooks Golf Club – Golf Operations & Sales Support Coordinator (Full-Time Preferred; Part-Time Considered)
Position Type: Working Arrangement Negotiable
Location: Dooks Golf Club with remote options possible
Role Overview
Dooks Golf Club is seeking a Golf Operations & Sales Support Coordinator (Full-Time Preferred; Part-Time Considered) to join our front-of-house golf operations team. This role is ideally suited to an individual with a welcoming, outgoing, and friendly manner, a strong background in customer service, and a genuine passion for golf.
The successful candidate will play a key role in managing reservations and enhancing the overall golfer experience, while also supporting golf operations, retail, merchandising, and sales activities as required. This is a varied, customer-facing role that requires professionalism, flexibility, and strong communication skills.
Key Responsibilities
Reservations & Guest Services
- Manage tee time reservations efficiently, both in person and over the phone, ensuring a professional and courteous approach at all times
- Deliver a consistently high standard of customer service to members and guests
- Respond to enquiries and provide accurate information relating to bookings, products, and services
- Support the smooth daily operation of the reservations system
- Report to Sales Manager
Golf Operations
- Retail, Merchandising & Sales
- Act as a retail assistant in the professional shop
- Support merchandising standards, point-of-sale operations, and product presentation
- Promote retail offerings and assist with sales in a friendly and knowledgeable manner
- Maintain a tidy, professional, and well-organised working environment
Health, Safety & Administration
- Complete incident reports in the event of injury, accidents, property damage, or other issues
- Comply with all club policies, procedures, and health and safety requirements
General
- Carry out additional duties as required or directed by club management
Candidate Requirements
- Knowledge of golf is preferred
- Previous experience in reservations and/or sales is required
- Proven customer service experience with excellent interpersonal skills
- Confident, professional telephone manner
- Previous retail experience is beneficial
- Ability to work both independently and as part of a team
- Flexible, reliable, and professional in approach
How to Apply
Please apply by submitting your CV and cover letter.
Benefits:
- Employee discount
- On-site parking
Work Location: On the road
