JOB DESCRIPTION - PART-TIME RECEPTIONIST
Job purpose
Ensure that the Reception desk is organised in an efficient manner and patients are looked after during their visit to the practice.
Reception
· Answer the telephone in the prescribed manner
· Welcome all patients arriving at the practice
· Ensure that the appointment system is efficient and accurate
· Collect and record patient payments
· Check Email, and return enquiries through email and social media
Administration and finance
· Ensure that patient records are completed correctly before filing and storing them in an efficient, tidy and secure manner
· Complete and return relevant forms for PRSI, GMS, Decare and private schemes within a specified timescale
· Encourage prompt payments and chase outstanding debts according to the practice policy
· Liaise with dental laboratories, supply companies and other organisations as required
· Follow up on unbooked patient recalls
· Compile day sheets
· Complete Go Cardless/Flexi Fi payments into patients notes daily
· Keep the office, reception area and waiting room clean and tidy
· Organise stock supplies and control
· Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
· Undergo training as may be required to develop your skills and abilities
· Attend refresher and update training for medical emergencies and CPR
· Work at other practice locations from time to time as required
Job Types: Part-time
Job Duties:
- Greeting and welcoming visitors
- Scheduling
- Managing correspondence
- Carrying out requests from management as needed
- Answering emails and sorting post
- Answering phone calls and transferring them as necessary
Job Type: Part-time
Work Location: In person
