The Powerscourt Hotel, Resort & Spa is currently recruiting for an Night Auditor to join their front office team. This role offers a competitive salary, ongoing training, and complimentary transport to and from Bray Dart Station.
Please note that this is a night position with normal working hours between 11pm-7.30am.
About Powerscourt Hotel Resort & Spa:
Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotel’s throughout Ireland and operate under the Marriott International, Autograph Collection.
Duties & responsibilities
- Organise, prepare, and reconcile end of day financial figures
- Prepare reports as requested by hotel management
- Handle all guest opportunities by following the guidelines and ensuring guest satisfaction.
- Energize the Guest Relations process in daily contact with other departments.
- Have a complete working knowledge of Opera system or similar system.
- Maintain telephone etiquette and verbiage standards.
- Maintain complete knowledge of: All Hotel facilities / services, hours of operation, All guest room locations, bed types
- Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
- Complete the departmental checklists on daily basis.
- Maintain complete knowledge and proper working condition of daily hotel operations.
Why join our team:
- Competitive Salary
- Complimentary employee bus service to and from Bray Dart station daily
- Learning and Development with opportunities for career progression
- Employee Hotel Discounts for Marriott and MHL hotels
- Complimentary Car Parking
- Meals while on duty
- Employee Recognition Awards
- Uniform provided and laundered
- Additional leave in line with service.
- Monthly contribution towards employees health and wellbeing after two years of service
Job Type: Full-time
Benefits:
- Additional leave
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
- Food allowance
- On-site parking
- Sick pay
- Wellness program
Ability to commute/relocate:
- Enniskerry, County Wicklow: reliably commute or plan to relocate before starting work (required)
Work authorisation:
Work Location: In person
