Absolute Hotel Limerick, part of the Talbot Collection, are currently recruiting for Food & Beverage Assistants to join our team. This is a part-time position and applicants must be available to work midweek. The Food & Beverage Assistant will report to the Deputy General Manager/Duty Manager.
Overall Job Purpose
To provide a friendly and efficient service within the food and beverage areas. Dispensing orders accurately and with courtesy to the standards required by the company. To ensure the cleanliness, correct mis-en-place and set up of the waiting areas prior to service. Also ensuring the guests are warmly greeted; orders are taken efficiently and served to a high standard to ensure guest satisfaction.
Main Duties:
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To ensure that the bar/restaurant/ banquets areas are always kept clean;
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Responsible for the efficient dispensing and serving of drinks and food when required;
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To be aware of menu items of the day and drink services;
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To serve alcohol responsibly;
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To always deliver exceptional friendly service, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program;
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To familiarise yourself and to carry out duties laid out in the departmental SOPs;
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To ensure that necessary steps are taken to safeguard Company money, goods and assets;
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To ensure that the waiting areas are fully prepared for service;
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To ensure that all food and drinks are served efficiently with minimum delay;
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To liaise closely with the kitchen;
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To ensure all orders are taken accurately;
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To anticipate any guest needs at all times;
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Meet and greet guests on arrival;
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Ensure that guests are seated and provided with menus promptly;
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Ensure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests;
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Be familiar with the menu and as much information about the food and beverage offering available to answer any questions guests may have;
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Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately;
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Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained;
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Ensure that all food and beverage orders are imputed in the tills and are being charged correctly;
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To ensure there are no open checks at the end of the shift;
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Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner;
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Clean and sanitize tables and counter tops after each guest;
The successful candidate will have:
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Friendly and professional work attitude;
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Fluent English essential - written and spoken;
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Must be available to work variable shifts;
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Excellent interpersonal and organisational skills;
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Previous barista experience would be advantageous.
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Previous experience in a similar role would be a distinct advantage.
Candidates must be available to work early mornings as part of their regular roster.
Some of the benefits of joining the team:
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Join a company and culture that put their team first
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Training and Development Opportunities - we invest in our people
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Being part of a progressive & growing company
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Contributory company pension scheme
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Company Life Insurance Scheme
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Staff meals
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Employee Assistance Programme
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Talbot Collection Friends and Family Rates on accommodation
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Bike to Work
Absolute Hotel Limerick, part of the Talbot Collection, is an equal opportunities employer.
