Terms and conditions for this position will be discussed at interview
F&B Coordinator – Luxury Hotel
We are seeking an organised,and motivated Food & Beverage Coordinator who takes pride in delivering exceptional service and administrative excellence. The ideal candidate will work in conjunction with the Director of Food & Beverage and the Food & Beverage Executive to coordinate reservations and provide admin support to a busy Food & Beverage department,while upholding the world-class standards synonymous with Ashford Castle and Red Carnation Hotels.
What’s in it for you?
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Professional,award-winning training and development opportunities.
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Discounted accommodation rates across the Red Carnation Hotel Collection.
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Employee recognition events.
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Discounted rates with local businesses and third-party service providers,including Estate Activities.
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Heavily subsidised accommodation (subject to availability).
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Free meals while on duty.
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Complimentary dry cleaning of business attire.
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Recommend-a-friend and family bonus scheme.
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Two paid volunteering days per year.
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Holiday allowance increasing with length of service,up to 25 days.
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Hotel-based recognition incentives.
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Free access to the Employee Assistance Programme.
Location: Cong,County Mayo,Ireland.
Employment type:Part time.
Working pattern: 3 days over 7 days (including weekends and Bank Holidays) with 4 days off.
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa,Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection.
Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family,this 800-year-old castle offers award-winning luxury,exceptional dining,a world-class spa,and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure,and proud to have retained the Forbes Five-Star Award in 2025.
Key responsibilities will include:
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Manage all restaurant and event reservations through OpenTable,ensuring accurate input,weekly diary management,and timely confirmation of guest bookings.
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Coordinate tour,group,and series bookings,communicating details clearly to relevant departments.
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Provide professional administrative support to the Director of Food & Beverage,including preparing daily briefs,menus,reports,and meeting minutes.
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Assist in maintaining departmental standards and compliance,supporting audits aligned with Red Carnation and Forbes expectations.
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Uphold exceptional guest service by ensuring warm,personalised,and attentive interactions at all times.
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Support operational planning through accurate reporting,booking oversight,and alignment with departmental business strategies.
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Liaise closely with kitchen and front-of-house teams to deliver a cohesive,high-touch dining experience.
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Anticipate guest needs and preferences,ensuring all special requests and important details are communicated clearly and executed flawlessly.
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Promote a positive team culture,communicating openly and contributing to a collaborative,guest-focused working environment.
What we are looking for:
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Communicate clearly,professionally,and confidently with guests,colleagues,and partners.
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Demonstrate strong organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
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Bring a positive,proactive,“Yes I Can” attitude to every interaction.
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Uphold Red Carnation’s service standards,consistently applying defined procedures with precision and care.
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Show excellent attention to detail,ensuring accuracy in bookings,documentation,and daily administrative duties.
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Display enthusiasm,passion,and genuine interest in delivering memorable guest experiences.
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Take pride in representing the Ashford brand,acting as a true ambassador for our service culture and values.
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Previous experience in OpenTable and Opera is desired.
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A high level of computer literacy.
Committed to creating an inclusive environment for all employees.
As part of the recruitment process,we may electronically scan and securely store a copy of your passport,visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland,in line with statutory requirements.
