Job Description – Centre Manager
Full time positions required, 39 hours p/w
Location - LW Group (LeisureWorld Bishopstown & LeisureWorld Churchfield)
LeisureWorld have an exciting opportunity for an experienced Centre Manager to join our team.
Key Responsibilities:
The Centre Manager is responsible for running one LeisureWorld site safely and professionally day to day. You are the main site manager for normal operations. You are responsible for keeping the building safe, organised, clean, properly staffed and ready for customers. You lead Duty Managers, Shift Supervisors, Department Supervisors, and the wider site team, deal with problems early, manage staff performance and make practical decisions within your authority. You report to the Operations Manager and know when a significant safety, people, financial or operational issue needs to be escalated.
Your goal is to make sure your site runs safely, smoothly and consistently. That means:
- Customers feel welcome, safe and respected.
- Staff know what they are doing and what standard is expected.
- The building is clean, organised, staffed and ready for use.
- Health and safety procedures are followed.
- People and performance issues are dealt with properly.
- Incidents and complaints are followed through.
- Rosters and staffing match the needs of the site.
- Problems are escalated before they become bigger issues.
You will work with:
- Operations Manager
- Duty Managers
- Department Supervisors
- Shift Supervisors and managers across the LeisureWorld sites
- Reception Team
- Lifeguards and Swim Teachers
- Gym Team
- Cleaning and Support staff
- Customers, parents, guardians, contractors and members of the public
You will:
- Act as the day-to-day operational lead for your assigned site.
- Make sure management cover, opening, operating and closing arrangements are in place.
- Check that the building is safe, clean, staffed and ready for customers. Keep an eye on busy areas, queues, pool use, gym use, lessons, clubs and changing rooms.
- Set priorities and move staff or resources when the operation needs it.
- Make practical site-level decisions within your role and authority.
- Follow up problems and make sure agreed actions are completed.
- Escalate significant or unresolved issues to the Operations Manager.
Ideal Candidate:
- Experience in leisure or retail an advantage.
- A proven track record of leading and motivating a team.
- A passion for delivering customer experience above and beyond customers’ expectations.
- Excellent communication and interpersonal skills.
- Enthusiastic & self-motivated.
- Dedicated and Hardworking.
- Flexibility and availability
Job Types: Full-time, Permanent
Benefits:
- Family Membership for you and your family – Max numbers apply
- Reduced golf fees at Mahon Golf Course
- 50% Discount on Kids Swimming Lessons for the child allocated to your family membership (when applicable)
- 50% Discount on Kids camps (when applicable)
- Pitch Bookings are Free off Peak / Free Peak if not in use by Customer
- Career promotions – opportunities to be promoted within the company
- Development courses to aid career progression
- Save money with our cycle to work scheme applicable after 1-year full employment.
- Plan for your future with access to the companies PRSA Pension scheme
- Health & Wellness Policy
- Free Parking with the exception of St Peters
- Employee ‘Thank you’ lunches
- Employee Social events
- Additional bonus day (Good Friday)
Application & Selection Process
The selection process may include short-listing of candidates and will be based on the requirements of the position. It is important that you provide a detailed and accurate account of where you believe your skills and experience meet the requirements for the position.
This should be contained in a cover letter accompanying your CV
Further Information
ISSUED BY THE HR DEPARTMENT AT LW MANAGEMENT
Applicants must have the legal right to live and work in Ireland.
- We are an equal opportunities employer.
Job Types: Full-time, Permanent
Pay: €42,000.00 per year
Benefits:
- Bike to work scheme
- Employee discount
- Gym membership
- On-site gym
- On-site parking
Experience:
- Management: 1 year (required)
Work authorisation:
Work Location: In person
