Join Our Team!
Here at Next Gen Fibre we are a growing Internet Service Provider looking for a motivated and customer-focused Office Administrator to join our team. This is a varied role that combines office administration, customer service, sales, and social media management. If you're organised, enjoy helping people, and thrive in a fast-paced environment, we'd love to hear from you.
Key Responsibilities
- General office administration and day-to-day administrative duties.
- Answer incoming phone calls, emails, and customer enquiries.
- Provide excellent customer service and support.
- Process new customer orders, account updates, and billing enquiries.
- Manage and grow our social media platforms by creating engaging content and responding to customer messages.
- Maintain accurate customer records and documentation.
- Support the team with general office tasks and projects as required.
What We're Looking For
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Friendly, professional, and customer-focused attitude.
- Good computer skills, including Microsoft Office and general IT knowledge.
- Confidence using Facebook, Instagram, and other social media platforms.
- Experience creating social media content is an advantage.
- Previous experience in administration, customer service, retail sales, or telecommunications is desirable but not essential.
- A willingness to learn basic internet and networking troubleshooting.
What We Offer
- Full training and ongoing support.
- Opportunity to develop your skills across administration, sales, marketing, and technical support.
- Friendly and supportive working environment.
If you're enthusiastic, reliable, and enjoy working with people, we'd love to hear from you.
Apply today by sending your CV and a brief cover letter to [email protected]
Pay: From €28,696.00 per year
Benefits:
Application question(s):
- Are you comfortable creating content on social media
Language:
Work authorisation:
Location:
- Youghal, County Cork (preferred)
Work Location: In person
