Start: ASAP
Must have right to work in the Ireland.
Benefits: Private Pension, Free Car Parking, EAP, Group Life Assurance, Staff Events, 21 days holiday
Hours: Monday to Friday working week (standard hours)
JOB SUMMARY & SCOPE:
To be an integral part of the Operations team and provide a reliable, accurate and responsive service to the business in all aspects of Operations, device software staging, admin of day-to-day activities, device trouble shooting, device repair and associated warehousing responsibilities. To work as part of a team on the day-to-day completion of Operational tasks and activities and ensure a ‘customer first’ philosophy and ensure high levels of service to customers and partners (internal & external).
KEY ACCOUNTABILITIES:
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Stage a variety of customer owned devices with the required software and as set out in the staging instruction documentation.
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Maintain accurate information on outgoing devices utilising the Repair Tracking System (RTS).
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Meet quality and productivity standards.
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Perform quality checks on staged devices to ensure all steps have been completed successfully before dispatch to the customer.
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Highlight any device staging challenges to the operations administration team to ensure any required escalations are managed to resolution.
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Demonstrate a high level of attention to detail when staging devices to ensure the work is accurate and complete.
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Assist and support other operational staff and processes as and when necessary.
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Demonstrate a high level of attention to detail when checking incoming goods, scanning, and inputting data, ensuring all actions required are completed.
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Support with general warehousing responsibilities.
ABOUT YOU:
We're looking for someone who ideally has the following:
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Ability to communicate information courteously and promptly and to demonstrate a professional demeanour.
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Possess a technical aptitude, manual dexterity, willingness, and ability to learn new software and hardware configuration and techniques.
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Ability to organise and complete tasks to deadlines.
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Accuracy and attention to detail.
Want to know more?
Hit 'apply now' or feel free to email
[email protected] with any questions or further details about your application.
About Peak Technologies:
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.
