We're looking for someone who can identify, engage, and develop relationships with high-street retailers, SMEs, and commercial partners over the phone and via email. Promote Retail-FCL’s market-leading portfolio of AI-powered ATM deployment and managed cash services, and deposit-taking kiosks. Drive revenue growth by generating warm leads, resolving initial merchant queries, managing targeted e-shot outreach campaigns, and ensuring accurate, compliant data uploads to support the wider Sales and Marketing teams.
Key Accountabilities
- Outbound Engagement: Contact potential and existing commercial customers to present Retail-FCL’s cash access and ATM management services using approved value-proposition frameworks.
- Outbound Pipeline Generation: Achieve a consistent baseline target of 50–80 outbound dials per day to identify and source new merchant opportunities.
- Digital Sales Enablement: Efficiently enrol targeted prospective retail leads into pre-approved, automated e-shot sequencing workflows to warm up sectors ahead of calling.
- Qualification & Handover: Conduct precise discovery calls to uncover retail site suitability and smoothly transition qualified opportunities to senior Sales Executives.
- Consultative Script Adherence: Handle inbound queries and overcome merchant objections regarding cash processing, service uptime, and security framework compliance.
- CRM & Data Integrity: Accurately log, update, and track prospective merchant profiles, contract timelines, and interaction records within the company database.
- Activity Reporting: Deliver structured daily and weekly sales activity reports directly to the Head of Sales.
Experience
- Minimum 1 year of proven experience in B2B telesales, lead generation, merchant services, or an interactive customer-facing tech environment.
- Self-motivated and adaptable mindset, equally comfortable driving independent targets and collaborating within an agile team.
- Clear understanding of or strong aptitude to learn fintech, banking infrastructure, or retail asset management.
- Advanced working knowledge of MS Office Suite, with specific proficiency in Excel for auditing geographic data and lead sheets.
- Confident verbal and written communication style.
Job Types: Full-time, Permanent
Pay: From €27,592.50 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Ability to commute/relocate:
- Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)
Work Location: In person
