We at the Ravenport Resort, Curracloe have an excellent opportunity for an enthusiastic, confident Leisure & Spa Manager to join our team
The successful candidate will have a genuine love for the industry and a passion for delivering the very best services to our loyal client base.
The successful candidate will:
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Oversee training, payroll, evaluation, and service standards for spa staff.
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Manage and motivate all spa & health club employees.
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Responsible for Spa & Health Club Rosters
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Resposible for Spa and Health Club bookings
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Swim Lesson bookings
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Monitor customer service, inspecting rooms, and speaking with customers to ensure satisfaction.
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Identify new business and marketing opportunities.
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Establish and maintain a professional business relationship with all vendors.
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Develop and implement Spa & Leisure club goals, policies and procedures.
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Produce annual marketing plan in conjunction with the Hotel.
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Participate in the annual budgeting and forecast process.
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Attend Hotel communication meetings as necessary
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Complete regular stock-takes and ordering as necessary, review brands, plan and implement systems to maximise sales and revenue
Required Education, Skills and Qualifications:
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At least 3-4 years of previous experience in a supervisory or management position
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Relevant qualifications
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Staff Management
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Rota management