Job description:
Job Title
Service Technician 24/7 Shift Roster Days/Nights
Job Summary
The Service Technician is responsible for installing, maintaining, diagnosing, and repairing equipment and systems at customer sites or in-house. The role requires strong technical skills, problem-solving ability, and a customer-focused approach to ensure equipment operates safely, efficiently, and in compliance with company and regulatory standards.
Key Responsibilities
Install, commission, service, and repair equipment according to specifications and safety standards
Diagnose faults and perform corrective maintenance in a timely manner
Carry out routine preventative maintenance and inspections
Respond to service calls and breakdowns on-site or remotely
Test equipment after repair to ensure proper operation
Complete service reports, maintenance logs, and documentation accurately
Communicate clearly with customers regarding issues, solutions, and preventative measures
Maintain tools, test equipment, and service vehicles in good working order
Adhere to health, safety, and environmental regulations at all times
Liaise with technical support, parts, and engineering teams as required
Help train new employees as required
Qualifications & Experience
Technical diploma, trade certificate, or equivalent qualification
Relevant industry experience as a Service Technician or similar role
Valid driver’s license (where field service is required)
Certifications or licenses relevant to the industry (preferred)
Eligibility to work in Republic of Ireland
Skills & Competencies
Strong mechanical, electrical, or electronic troubleshooting skills
Ability to read and interpret technical manuals, drawings, and schematics
Good problem-solving and analytical skills
Strong communication and customer service skills
Ability to work independently and manage time effectively
Basic computer literacy (service software, email, reporting tools)
Working Conditions
Based at Intel Ireland, Co Kildare
May require travel, or on-call availability
Exposure to machinery, tools, and varying environmental conditions
Performance Measures
First-time fix rate
Green to Green
Response and resolution times
Quality of service documentation
Customer satisfaction and feedback
Compliance with safety and quality standards
Job Type: Full-time
Benefits:
Company pension
Private medical insurance
Work Location: In person
Pay: From €52,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Work Location: In person
