Reports to: Customer Service Manager
Job Purpose: Support the Accounts and Sales function
Key Responsibilities:
Responsibilities associated with this role include, but are not limited to:
- Receive sales orders via phone, e-mail or EDI & process in order of priority, ensure all relevant information added
- Cross check pricing against purchase order & liaise with sales manager where discrepancies arise
- Forward the processed sales order to relevant despatch area
- Raise Purchase Orders for transport of all customer orders
- Agree transport rates for non-standard / groupage loads
- Daily troubleshooting any delivery issues that arise
- Book in orders where it is a customer requirement
- Deal with external queries and liaise with various internal departments in relation to queries on accounts
- Ad-hoc data entry and reporting
- Attend meetings with relevant departments
- Train new staff members
- Close off Debtors by way of Month End procedures
- Assist with sales invoice processing
- Cover Credit Control when required
- Cover reception when required
- Professional development is encouraged to support career growth and progression
Skills / Qualifications/ Experience:
- Previous experience in FMCG office environment
- Previous experience in a similar role an advantage
- Strong attention to detail and accuracy
- Ability to prioritise workloads and meet deadlines
- Excellent timekeeping, with the ability to work as part of a team and own initiative
- Strong IT Skills with a good knowledge of MS office packages - specifically Excel
- Excellent interpersonal, organisational and communication skills
- Highly motivated with an ability to take ownership and multi-task
- Ability to pro-actively communicate with third parties
- Is flexible and adaptable
- Recognition of Prior Learning (RPL) may be considered, based on relevant experience, training, or voluntary work
Note: As with all positions, due to the dynamic nature of Arrow Group business, key responsibilities will evolve and change over time. Some travel will be required. Appointment to this role is subject to the candidate's eligibility to work in Ireland. We are an equal opportunities employer
Pay: €33,000.00-€35,000.00 per year
Benefits:
- Bike to work scheme
- Employee assistance program
- On-site parking
Application question(s):
Experience:
- Administration: 2 years (required)
Work authorisation:
Work Location: In person
