Elevate your hospitality career at the renowned Villa Rose Hotel & Spa, a distinguished part of the Gallen Group. We are seeking an exceptional Duty Manager with a strong focus on Food & Beverage operations to join our dedicated team. This is a unique opportunity for an inspiring leader passionate about delivering unparalleled guest experiences and driving operational excellence within a luxurious setting. At the Gallen Group, we pride ourselves on our unwavering commitment to excellence, fostering a supportive environment where every team member is empowered to thrive and contribute to our award-winning service. If you thrive in a dynamic, fast-paced environment, possess a keen eye for detail, and are committed to fostering a culture of outstanding service, you will play a pivotal role in our continued success and growth. Join us and make a significant impact with a leading name in Irish hospitality, crafting memorable moments for our guests every day.
About The Role
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Lead and Oversee: Champion daily operational excellence across all departments, with a particular emphasis on optimising our acclaimed food and beverage services to ensure seamless guest experiences.
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Enhance Guest Satisfaction: Drive and uphold the highest standards of customer service, proactively anticipating guest needs and expertly resolving any concerns to ensure every stay is exceptional.
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Inspire and Develop Teams: Foster a positive and high-performing work environment by leading, mentoring, and supporting our dedicated team members, including assisting with training, scheduling, and providing constructive performance feedback.
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Optimise Resources: Strategically monitor and manage stock control within the Food & Beverage department, ensuring efficiency and profitability.
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Ensure Compliance: Uphold rigorous health, safety, and hygiene standards across all operations, safeguarding the well-being of both guests and colleagues.
Required Criteria
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Proven experience as a Duty Manager or in a similar leadership role within the hospitality sector.
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Strong experience and focus on Food & Beverage operations.
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Demonstrated passion for delivering unparalleled guest experiences.
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Ability to drive operational excellence.
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Ability to thrive in a dynamic, fast-paced environment.
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Possess a keen eye for detail.
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Commitment to fostering a culture of outstanding service.
Desired Criteria
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Experience working within a luxury hotel or spa environment.
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A track record of inspiring and leading a team effectively.
Skills Needed
Customer Service, Team Management, Food Service Skills, Leadership
About The Company
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.
Company Culture
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.
Company Benefits
We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.
Vacation, Paid time off, Flexible schedule, Employee development programs, Tuition reimbursement, Employee discounts, Free parking, Cycle to work, Competitive salary, Preferential room rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee of the Month, Annual performance review, On the job learning, Progression opportunities
Salary
€30,000.00 - €40,000.00 per year
