Role purpose
Leading a team to deliver sales performance and managing the administration and general maintenance of the store.
Location
Dublin D22
People/staff responsibilities
Sales Assistants
Key Accountabilities
- Providing the best customer service and actively and positively promoting and selling products and services to existing and prospective customers.
- Working in partnership with the Sales Director to identify opportunities to drive sales revenue.
- Understanding store revenue targets and planning how to achieve them.
- Understanding the competition and being aware of their promotional activities.
- Leading on setting the store and operational standards and ensuring that they are maintained.
- Managing office administration and processes including invoices and banking.
- Managing the revenue collection process to minimise bad debts.
- Takes responsibility for the safety and security of the store and customers.
- Managing customer feedback platforms.
- Complying with all company policies and procedures.
- Identifying any H&S or security hazards and takes action to resolve locally.
- Leading a store team through coaching and providing constructive feedback in order to enhance performance.
- Managing team member conduct and/ or performance where necessary.
- Holding daily team chats to understand the day’s activity and achievement against revenue targets.
Skills and experience
- A retail background in a customer facing environment and experience in face to face and telephone sales.
- Experience as a Store or Area Manager who delivers resultsthrough excellent people management.
- Strong commercial acumen and an understanding of the levers that impact revenue.
- Office administration experience.
Job Types: Full-time, Permanent
Pay: Up to €45,000.00 per year
Benefits:
Work Location: In person
