Job Description
Data Center Operations Cluster Supervisor
Location: Blanchardstown, Dublin – On-site
Salary: €17.91/hour + €20 Night Allowance + €3.44/hour Sunday Allowance (Estimated annual base earnings: €40,000+)
Contract Type: Permanent, Full-time – 39 hours per week
About the Role:
Bidvest Noonan is seeking an experienced Data Center Operations Cluster Supervisor to lead technical asset protection, compliance monitoring, and incident response workflows across a hyperscale data centre campus in Dublin.
This is a key operational leadership role within a mission-critical, high-availability, and highly regulated technical environment. The successful candidate will supervise control room operations, maintain strict client infrastructure standards, coordinate technology-driven incident management, and ensure operational excellence across multiple campus facilities.
Key Responsibilities:
- Cluster Operations Management: Lead and supervise daily operational resilience workflows across multiple data center buildings.
- Control Room Oversight: Manage and support Dedicated Control Room Operators and Technical Operations Specialists to ensure continuous campus monitoring.
- Technical System Auditing: Direct the day-to-day administration and integrity of automated biometric access networks, campus CCTV telemetry, and localized alarm systems.
- Compliance Management: Ensure strict adherence to site procedures, client operational standards, international data compliance regulations, and restricted area controls.
- Incident Response Leadership: Lead technical incident triage, immediate threat containment, system vulnerability logging, and emergency protocol coordination.
- Data Analytics & Reporting: Monitor operational trends, identify technical risks, formulate risk-reduction steps, and prepare incident logs and KPI updates for senior management.
Essential Requirements:
- Minimum 1 year of supervisory experience in a Data Centre, Critical National Infrastructure (CNI), Network Operations Center (NOC), Security Operations Center (SOC), Control Room, or high-security tech environment.
- Leaving Certificate (or equivalent secondary school qualification) combined with relevant technical, military, emergency service, or critical facilities operational experience.
- Strong operational knowledge of enterprise access control architectures, enterprise CCTV matrices, incident management platforms, and emergency response procedures.
- Excellent communication, technical report-writing, investigation, and analytical problem-solving skills.
Desirable Requirements:
- Direct experience working on-site within a hyperscale data center or multi-tenant cloud facility.
- Experience with corporate compliance tracking, physical infrastructure audits, and risk assessments.
- Recognized certifications in Incident Command Systems, First Aid Response, or Fire Safety.
- Experience analyzing data logs and technical operational metrics.
‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.
Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.
Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’
