We at The Brehon Hotel & Spa have a wonderful opportunity for an experienced receptionist to join our magnificent Front of House Team.
This is an exciting opportunity for a skilled receptionist to join our Front of House Team.
We are looking for a person who will work along side our team and share the same values, ensuring all of our guests have a truly memorable experience in The Brehon Hotel & Spa. In doing so, we offer a workplace that puts teamwork and wellbeing at the forefront of everything that we do.
If you want to work as part of a fun and and dynamic team, have a guest focused approach and relish the challenge of working in a busy and ever changing environment in the very heart of the hotel, then this role is for you.
The main duties will include:
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Welcoming and checking in guests on arrival and setting the tone for a great experience
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Helping with guest queries to maximise their enjoyment of their stay including helping with meal and spa bookings, recommending attractions to visit.
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Ensuring all guest billing, accounts are accurate and presented to the guest for payment part of their departure.
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Supporting team members not just those who work on the Front desk but in all areas as Reception is a source of information for all the team.
The ideal Candidate:
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At least 12 months previous experience in a hotel reception role
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Warm, friendly, positive personality with a genuine interest in guest care
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Team player and also willing to use own initiative when needed
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Excellent customer services skills
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Good communication & organisational skills required
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Organisational skills are a must
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High proficiency in computer skill
Reasons to apply:
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A Welcoming & Supportive Team Environment
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Opportunities for Professional Development & Growth
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Hot Meals Provided on Duty
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Employee of the Month Awards
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Employee Assistance Programme
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Family & Friends Rate
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Employee Referral Bonus
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Rewards for Years of Service
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Flexible Schedule
We look forward to hearing from you!