Position Summary
This position sits at the centre of the Sales team, providing essential administrative support and coordination between the proposal generation team, design team, surveyors and customers. The role is office-based and full training will be provided.
About Ashgrove:
Ashgrove Renewables is one of Ireland’s longest-established renewable energy specialists, delivering a range of sustainable energy-efficient solutions to homeowners and businesses nationwide for over 25 years.
A trusted SEAI-registered contractor and One Stop Shop partner, Ashgrove supports a diverse client base, providing both single-measure installations, and end-to-end energy upgrade solutions. We also support a wide range of grant schemes, including CEG, One Stop Shop and the Vacant & Derelict Housing schemes.
We are now inviting applications for a Sales Administrator, based in our Mallow office, supporting the Sales Management team.
Responsibilities
Administrative Support
Coordinate daily office operations and general admin tasks
Issue proposals that have been prepared by the technical team
Handle incoming calls, emails, and customer enquiries
Schedule meetings, site visits, and internal coordination sessions
Plan, coordinate and manage an active calendar of appointments and travel
Collate documentation required for sales team
Prepare agendas and minutes for meetings
Handle basic queries and escalate technical issues to engineers
Create tasks on CRM, following up as required with the associated teams
Provide telephone support and cover incoming business calls, acting as a point of contact for customers and callers
Work as part of the wider team to provide reception cover when required, ensuring a professional and welcoming first point of contact for visitors and callers
Project Coordination Support
Assist in tracking project timelines from enquiry to design to installation
Coordinate between designers, installers, and sales teams
Prepare project customer packs
Monitor progress and flag delays or missing information
Generate reports on pipeline, installations, and performance metrics
Upload system details to relevant portals
Maintain accurate records on CRM updating all databases accordingly
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Minimum 2 years of experience in an administrative coordination role
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Strong organisational and multitasking abilities
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Exceptional written and verbal communication, including a professional telephone manner
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Excellent attention to detail
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Familiarity with CRM systems and Microsoft Office/Google Workspace
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Basic understanding or an interest in learning about renewable energy systems (Solar PV / Heat Pumps /UFH)
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Previous experience in renewable or construction administration roles is advantageous but not essential
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Fluent English - verbal and written
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Competitive salary commensurate with experience
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Company Pension
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Flexible working hours
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Performance-related bonus
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Bike to Work scheme
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Onsite parking
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Employee Discounts
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Company Paid Leave
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Further educational support, training and development opportunities
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Sports and Social events and activities
